We\'re currently recruiting a dedicated Accommodation Booking Admin to help ensure the smooth running of the operations in Defence on a full time basis, contracted to 40 hours per week.As a Accommodation Booking Admin, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.Could you bring your spark to Defence? Here\'s what you need to know before applying:Your key responsibilities will include:Answering telephone queriesDealing with email queriesSending out booking forms via emailLoading bookings on to our PC (we have a hotel package)Sending confirmation emailsAdding bills onto reservationsAllocating room numbers to reservationsLots of PC work when in the Call CentreOur ideal Accommodation Booking Admin will:Dealing with customer queriesAnswering telephone queriesChecking the daily arrivals and departure listsGreeting customers Checking reservations inTaking payments (Cash and Card)Daily Key Press checksBalancing float at end of shiftAdding bills onto reservationsAllocating room numbers to reservationsSending confirmation emailsVery much face to face customer focussed when working in the reception.Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.Job Reference: com/2003/78080003/52432950/WJ #DefenceCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
