Cleaning Contract Manager – Goodenough College, LondonLocation: Goodenough College, LondonSalary: Up to £60,000 per annum (depending on experience)Benefits:Compass exclusive discounts via PerksAtWorkAccess to industry-leading training and development programmesCompetitive pension contributionsAbout the RoleESS has an exciting opportunity for an experienced Cleaning Contract Manager to lead the cleaning operations at Goodenough College in London. This is a key leadership role where you’ll be responsible for delivering high standards of cleanliness and service in line with client expectations and Compass Group procedures.The ideal candidate will have strong operational and people management skills, as well as the ability to maintain high standards in a busy, customer-focused environment.Key ResponsibilitiesEnsure high-quality cleaning services are delivered in accordance with the client’s service level agreement and company standardsImplement and uphold Compass policies, procedures, and health & safety regulations (including COSHH)Lead, motivate and manage the cleaning team effectivelyOversee the cleaning labour, equipment, and resources budgetManage third-party suppliers and contractors as requiredMaintain appropriate stock levels of consumables and cleaning suppliesHandle customer feedback, including complaints and compliments, professionally and promptlyMonitor and meet key performance indicators (KPIs)Keep the team informed and compliant with any updates to company processes and proceduresIdeal Candidate ProfilePrevious experience in a similar contract or facilities management roleStrong knowledge of Health & Safety legislation, including COSHHExcellent people management and leadership skillsStrong communication skills, both written and verbalGood numerical skills and budget management experienceProficient with IT systems and digital reporting toolsAbout ESSESS is part of Compass Group UK & Ireland and provides catering, hospitality and support services to military and government sites across the country. We pride ourselves on delivering exceptional service in some of the UK’s most secure and challenging environments.At Compass, we’re committed to creating a diverse and inclusive environment where every colleague can be themselves and thrive. We value individual strengths and provide equal opportunities for everyone to grow and develop.
