As a ‘Health Improvement Practitioner’ you will work in our BaNES Integrated Neighbourhood team and be a source of specialist advice and support for our XPert diabetes service for some of the most vulnerable people living in Bath and Northeast Somerset. Although your main focus will be supporting people to manage their diabetes diagnosis, you will at times to a lesser extent, support people with weight management, healthier cooking and physical activity in-line with our person-centered approach to improving peoples’ overall health and wellbeing. This work will be carried out on a one-to-one and group basis within different settings throughout Bath and Northeast Somerset..As a 'Health Improvement Practitioner,' you will work 22.5 hours per week where your working hours will be spread over 3 days FTC until March 31st 2026.. A typical working week is Monday to Friday but may include some evenings and weekend. Package DescriptionAs a Health Improvement Practitioner, you’ll be part of our valued team in St Martins Hospital.You will feel valued as a Health Improvement Practitioner within HCRG Care Group, receiving access to exclusive rewards and benefits including: A salary of £30,607.50 - £36,729.00 (pro-rated to the hours worked) with access to our group pensionFree tea and coffee at your base locationMembership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to youAccess to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest ratesOnline and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counsellingAccess to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning EnterpriseAn open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each yearThe pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality CommissionMain ResponsibilitiesAs a Health Improvement Practitioner within HCRG Care Group you’ll join a highly skilled team who are focused on service excellence.This role focuses on the design, delivery, and evaluation of the Xpert diabetes programme across Bath and North East Somerset. You'll provide structured support to individuals living with diabetes through a range of settings including group sessions, one-to-one support, telephone and digital engagement. A key part of the role involves delivering training to health professionals and promoting the programme to increase awareness and accessibility.You'll work closely with local services, particularly secondary care, to ensure continuity of care for those with diabetes. There's a strong focus on supporting individuals in areas of health inequality, contributing to wider health initiatives like weight management, nutrition, smoking cessation, and physical activity.Key Responsibilities:Deliver and monitor the Xpert diabetes programme in various formats and settingsMaintain a busy caseload and provide tailored support to individualsTrain and support other professionals in diabetes care and related interventionsDevelop and share health promotion materials and resourcesWork in partnership with local services to improve access and reduce inequalitiesSupport wider public health campaigns and contribute to related health programmesAssist with programme evaluation, data collection, and reporting outcomesPromote health messages through local campaigns and media where appropriateSupervise volunteers and offer peer support to colleagues when requiredAdditional Information:Based at Kempthorne House, with travel across Bath and North East SomersetHybrid working is expected, with office, community, and remote componentsSome evening and weekend work may be requiredNo budget responsibility, but may supervise volunteers and support networksRegular interaction with a wide range of health and community partnersThis role plays a vital part in delivering public health services aligned with both local and national priorities, with a primary focus on diabetes and a broader contribution to community wellbeing.Please refer to the job description for more details on main responsibilities and essential criteria.The Ideal CandidateEssential:Qualifications & ExperienceDegree or equivalent in Mental Health, Wellbeing, Healthcare, Customer Service, or a related fieldProven experience leading and motivating teamsConfident in managing office systems, procedures, and digital tools (Word, Spreadsheets, Teams)Skilled in partnership working and developing marketing materialsExperience in monitoring, evaluation, and project coordinationComfortable working to deadlines and handling multiple prioritiesSkills & Personal AttributesStrong interpersonal and communication skills, both verbal and writtenOrganised, detail-oriented, and able to work independently or as part of a teamSupportive, empathetic listener with a problem-solving mindsetHonest, reliable, and adaptableOptimistic with a proactive approach to challengesDesirable:Additional Assets Experience initiating or supporting projects and recruitmentUnderstanding of diabetes and its impact on individuals and communitiesFamiliarity with community-based work and GDPR complianceConfident using social media platforms and office phone systemsPlease refer to the job description for more details on main responsibilities and essential criteria.About The CompanyWe change lives by transforming health and care.Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
