We\'re currently recruiting a dedicated Mess Supervisor to help ensure the smooth running of the operations in Defence on a part time basis, contracted to 30 hours per week.As a Mess Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.Please note: This role is contracted to 49 weeks per yearCould you bring your spark to Defence? Here\'s what you need to know before applying:Your key responsibilities will include:To be polite, professional and friendly at all times with customers, clients and colleaguesTo ensure the highest level of customer care is adhered to at all timesTo demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectationsTo maximise all sales opportunities through selling techniquesTo accept payment and give change to customers, including operating a tillTo acquire a good knowledge of all products in order to be able to advise individual customers on their product choiceTo actively gain customer feedback, passing information gained onto your line manager to make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygieneTo report health and safety issues to your line manager, including all accidents and near missesTo promote good safety habits and methods of workTo serve customers with hot and cold food and beverages on a counter during service timesTo ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirementsOur ideal Mess Supervisor will:Previous experience supervising frontline teams within a similar environmentGood communication skills in order to be able to liaise with a wide range of team members and customers within your work environmentAble to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safetyCriminal Records Bureau security checks required where applicable in accordance with Employment Law and LegislationSIA, Credit check, Security checks if applicable, depending on the role you carry outCustomer service focusedTeam player and can-do attitudeTakes pride in personal appearance and hygieneSelf motivated and able to use own initiativeAbility to work under pressure whilst maintaining a positive attitudePart of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.Job Reference: com/0606/94437001/52394139/WJ #DefenceCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
