IT Event & Support Assistant (1 year fixed term contract)

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£28k - 30k per year + benefits
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IT Event & Support Assistant (1 year fixed term contract) - £28-30K + benefits - London The Role Do you want to be part of a team that is committed to delivering unparalleled experiences? AEG Europe is looking for an IT & Event Support Assistant who will have the opportunity to work with the world's leading sports and live entertainment company. AEG Europe is looking for someone who is confident, with excellent customer service skills and a positive 'can-do' attitude. AEG is a global network of venues, music brands, entertainment districts and global sponsorship with huge, iconic venues such as The O2, The SSE Arena, Wembley and Eventim Apollo. Key Responsibilities: - Provide first and second line IT Support services to AEG Europe staff working at The O2, indigo at The O2, the SSE Arena Wembley, the Eventim Apollo and in their London offices - Handle and promptly log incoming Service Desk requests via email or telephone - Take ownership of Service Desk requests allocated to you and ensuring that they are resolved in the most efficient manner - Carry out day-to-day maintenance and checks of the IT and broadcast infrastructure - Maintain documentation of hardware inventory on an on-going basis The Company For more than 20 years, AEG has played a pivotal role in transforming the live entertainment industry. With over 50 divisions, the AEG team works together to create one-of-a-kind live entertainment experiences. AEG Facilities includes over 100 of the world's state-of-the-art venues such as Globe Arenas (Stockholm, Sweden), Mercedes-Benz Arena (Berlin, Germany) and The O2, London's home of entertainment. With over 100 million guests entertained annually, AEG Europe is going above and beyond to achieve their aim to 'give the world reason to cheer'. The Person The key skills and responsibilities of an IT Event & Support Assistant: - Experience of providing IT Service Desk style support to end users using Windows 7 and 10 - Administration experience with core Microsoft technologies in an enterprise environment, such as Windows Active Directory - Strong understanding of network technologies including TCP/IP, DNS and DHCP - Ability to use initiative and work with minimum supervision - Extremely organised with the ability to deliver to agreed timescales Excited about taking this massive step in your career? Please click the apply now button to find out more.

Contact Details:
Tel: not in use
Contact: Kris Clare

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