Multi Trades Operative - 12 week temp to perm position

Job Type:
Job Sector:
South East
Salary Description:
£30k - £32k plus van, fuel card and tools
Job Ref:

One of the UK’s leading house builders, who build around 12,000 beautifully designed new homes a year in more than 400 prime locations, are looking to recruit a Multi Trades Operative to carry out warranty work as directed by the Customer Care Department across developments in Littlehampton, Worthing and Crawley. You’ll ensure service levels and customer satisfaction are maintained, from the point of customer’s completion on a property through the 2-year warranty period, and beyond if required. Responsibilities & Accountabilities Ensure property and furnishings are properly protected prior to commencing works. Dust sheets will be provided and every care must be taken to avoid disturbance or accidental damage to the customer’s belongings and property. Carry out accepted warranty or defect works and ensure they are completed in accordance with weekly schedule of appointments and worksheets, providing good workmanship. Ensure that all materials and tools necessary for the satisfactory completion of the works have been sourced and are available prior to commencing works. Assist with collection of materials when necessary. Focus on completion of works on schedule and within programme and timescale given to customer. Record any variation to the works undertaken and all requests made by the customer on the Standard Customer Service Work Request Form and where further investigation is required, document the reasons and pass to the Customer Care Coordinator on the same day. Be aware of completing work to both customer and company’s satisfaction and obtain written confirmation from the Customer of their satisfaction with the completion of works before a service call is deemed concluded. Report any persistent recurring warranty or defect issues to the Customer Care Manager and note any customer details that may assist Customer Service in on-going management of customer relationship. A residential/domestic multi trades background is essential coupled with high standard of painting and decorating skills. This is a temporary position that will go permanent after 12 weeks. Core hours are 8.00 to 5.00 Monday to Friday, but applicants will need to be flexible as you may have to work some Saturdays and take a day off in the week to accommodate the needs of the business. Company van, fuel card and tools provided. Only candidates with relevant experience will be considered.

Contact Details:
Tel: not in use
Contact: Kris Clare

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