Early Help Service Co-ordinator (Domestic Abuse)

Job Type:
Job Sector:
Customer Service
North West
Salary Description:
£26,000 per annum
Job Ref:

Responsible For: Coordinating the early help service for victims of domestic abuse JOB PURPOSE To co-ordinate early help model domestic abuse service based in community safeguarding hub. Duties Support the delivery lead in the development and delivery of the new service. Ensure referrals are responded to in a timely fashion and wait list is reviewed regularly Ensure monitoring is in place and subject to review with the delivery lead. Lead and coordinate EHAT meetings for clients engaged with service where appropriate. Understand the legal framework relating to the protection of children including the policy and procedures of the Local Safeguarding Children’s Board Provide pro-active service and advice to victims of DV to keep them and their children safe Embed principles of Risk assessment/management through service delivery. Complete safety planning and support plan with clients utilising family star. Refer clients on to MARACs and IDVA as necessary MARAC framework: refer clients to, attend and participate in meetings, follow-up on actions agreed in MARAC Ensure that clients get the services to which they are entitled inclusive of all housing, civil and criminal legal options. Support clients through the CJS system, explaining the procedures and their role and rights within that system Help client develop own support network Refer on and arrange meetings with other agencies/services as necessary, for instance, solicitors, benefit agency, etc. Manage a small caseload maintaining and updating records Follow procedures and protocols with other services so that the safety of the clients is kept central to any process Keep other relevant agencies informed about important changes in client’s situation Supervise and motivate small staff team daily linking in with hub based supervision for consistent and safe practice ensuring appropriate staff levels are maintained at all times. Engage in open communication with healthy relationship service lead to ensure safe practice and risk management processes for sharing information for cross service client user. To oversee group based delivery programmes for clients Note and feed back to other agencies any consistent difficulties clients are having accessing their service To provide weekly updates to Service lead both verbal and report style along with quarterly reports as agreed with commissioner

Contact Details:
Tel: not in use
Contact: Kris Clare

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