Catering Events Manager

Job Type:
Permanent
Job Sector:
Food, Beverage
Region:
London
Location:
London
Salary:
£28,000 to £28,000 per annum
Salary Description:
Up to 28.000
Posted:
22/06/2018
Recruiter:
Compass Group
Job Ref:
compass/TP/408098/42224GB

We are seeking to appoint a Catering Events Manager to join or team at Tottenham Hotspur Football Club.
Main responsibilities
Leads and supports in the delivery of first class match day and event day hospitality services
Supports with the delivery and co-ordination of Conference and Events
Leads a team of variable event staff across our premium portfolio, ranging from lounge bars, boxes, loges and restaurants
Delivers and maintains HSE within the department and leads by example
Review performance and service delivery event by event
Both customer and client expectations are exceeded
Demonstrate full alignment with the Levy UK and client vision and values
Liaising with culinary and marketing specialists to maximise match day occupancy food and drink sales
Liaison with 3rd party suppliers and contractors to support excellence in customer service delivery and product knowledge
Continually aware of the customer journey, service pinch points, logistical challenges and opportunities to observe, support, capture and act on client and customer feedback continually.


 
Ideal candidate
Min 2 years’ experience within a quality restaurants, venues or luxury brand
Experience in a multisite outlet, stadium environment desirable but not essential
Personal circumstances must allow working flexible hours to align with event activity across a 365 operation
Demonstrates excellent leadership qualities
Strong organisation and effective communication skills
Commercial awareness – sees beyond the obvious and is resourceful in seizing opportunities and solving problems
Credible, champions and grows guest and client relationships
Effective team player, with a “can-do” attitude
Energetic and fast operator
Knowledgeable and keeps up-to-date with current food and dining concepts
Assertive, calm and passionate works well under pressure
Motivated by a desire and passion for quality and excellence in service delivery and the guest journey.

About the companyLevy Restaurants UK is the sports, leisure and hospitality sector of Compass Group UK& I and British partner to Levy Restaurants US. A hospitality market leader, Levy Restaurants provides individual character to each of its clients including Twickenham Experience, Tom’s Kitchen at Somerset House and The O2, through focusing on delicious food, great atmosphere and legendary service.

 

Contact Details:
Compass Group
Tel: 0121 457 5000
Contact: Gaynor Beech
Email:

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