Cleaning Team Leader

Job Type:
Job Sector:
Food, Beverage
£9.50 to £9.50 per annum
Salary Description:
Up to £9.50 per hour
Compass Group
Job Ref:

We are seeking to appoint an experienced Cleaning Team Leader to support both the Cleaning Operations Manager and Deputy Cleaning Manager in leading a team of people to manage the growth and profitability of an ESS Contract, whilst ensuring the needs and expectations of all stakeholders are met.
Main responsibilities
To assist in holding regular team meetings, 1:1 performance and development reviews and take steps to proactively address individual and team performance issues in line with company guidelines
To ensure cleaning teams are trained to a high standard to ensure they have the required skills to do their jobs safely and well
To co-ordinate staffing levels by actively communicating to line management so to enable proactive addressing of any staffing issues through efficient use of resources and labour scheduling
To deliver a service, encompassing quality and presentation that exceeds expectation and implement offers in line with company standards
To conduct Daily, Weekly, Monthly and structured cleaning audits to ensure quality and to prevent failure of KPIs
To adhere to both legislative and company standards regarding Health & Safety including COSHH and ensure compliance in all areas
To understand the requirements of all scheduled aspects of the cleaning contract provision of services
To understand the required monthly levels of stock ordering and stock control and to lead and co-ordinate the teams expectations with regards to stock levels
To work with line management to role model the ESS Way values and behaviours at all times to colleagues, customers & clients
To work with line management to ensure the team are engaged and managed effectively to achieve their performance targets and the ESS Way Management promises are delivered
To work with line management to manage the team in line with company procedures including formal performance management processes & disciplinary investigations as appropriate
Ensure the team are both trained and are following the One Best Way processes
To have the ability to delegate and instruct members of the cleaning team
Ensure an up to date working knowledge of Agilysys
To work with line management in recruiting the right people, developing the skills and knowledge of the team to do a great job, enabling opportunities for progression
Be flexible and comply with any reasonable requests made by your Line Manager

Ideal candidate
Knowledge of Health & Safety legislation
Knowledge of COSHH legislation including COSHH risk assessments
Operational experience in leading and co-ordinating a team
Good numerical and written skills
Able to speak and understand English
IT literate
A good communicator, able to liaise confidently with line management, motivate and develop team members
Level 2 Health & Safety qualification
An enthusiastic individual with a passion for delivering an excellent service
Educated to a minimum of NVQ level 2 or equivalent


Working knowledge of Agilysys
City & Guilds NVQ level 2 and or BICs Practitioner

About the companyESS Support Services Worldwide is the defence, government, offshore and remote business sector of Compass Group UK & Ireland. It provides food and support services to major companies and organisations operating in remote sites, defence, central and local government departments, police, prisons & offshore sectors.

Contact Details:
Compass Group
Tel: 0121 457 5000
Contact: Tori Matthews

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