Hospitality & VM Supervisor

Job Type:
Job Sector:
Food, Beverage
£11.02 to £11.02 per hour
Salary Description:
Up to £11.02 per hour
Compass Group
Job Ref:

We're looking to hire an experienced Hospitality & VM Supervisor to provide the highest level of customer service to clients and customers, whilst ensuring that food production, service and cleaning duties are carried out to the highest possible standards in a safe manner.
Main responsibilities
To be polite, professional and friendly at all times with customers, clients and colleagues
To ensure the highest level of customer care at all times
To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
To check on daily standards delivered by fellow colleagues
To always look out for opportunities to develop our service
To prepare, produce and serve food to the brand
standard applicable to the site/ unit
Be prepared to assist colleagues in a willing and positive manner including assisting with other duties as required
Be prepared to attend all relevant training sessions and meetings
To make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene
To report health and safety issues to your line manager, including all accidents and near misses
To promote good safety habits and methods of work
To ensure your area is set-up and ready for service times, including use of the correct items, appropriately displayed disposables, signage and displays
To maintain your area throughout service, ensuring it is kept clean and tidy and well stocked                                                .


To assist with basic food preparation and ensure all products are made to standard

Ideal candidate
Good communication skills in order to be able to liaise with a wide range of visitors to your work area
Basic numeracy skills
As per handbook, hygiene and personal presentation, punctuality
Security checked
Excellent face to face manner
Customer service focused
Team player and can-do attitude
Takes pride in personal appearance and hygiene
Self motivated and able to use own initiative
Ability to work under pressure whilst maintaining a positive mental attitude

About the companyAt Restaurant Associates our vision is simple -  We believe that great food and excellent service has the power to transform business success. 

At RA we offer a distinctive experience for our clients because of our Associates’ attention to the smallest detail, our relationships with the most talented consultant chefs and by sharing the very latest trends and ideas and we proudly boast the best chef, service, recipes and suppliers in the industry. 

Our pillars are; brand, people, food, service with innovation underpinning everything we do in all areas of our business. 

We are passionate about the power of great food and service on business and its ability to inspire, connect and empower people. 

Contact Details:
Compass Group
Tel: 0121 457 5000
Contact: Tori Matthews

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