Claims Handler / Adjuster (Liability) - 12 month FTC

Job Type:
Contract
Job Sector:
Financial Services
Region:
Wales
Location:
Unspecified
Salary Description:
£40000.00 - £50000.00 per annum
Posted:
18/10/2018
Recruiter:
ATTB
Job Ref:

Claims Handler / Adjuster - Liability 12 month FTC Maternity Cover to £50,000 This Claims team manages the international Casualty claims portfolio across Employers Liability (EL), Public Liability (PL) and Product Liability plus the liability element of some Motor, Marine, Professional Indemnity, Environmental, US Medical Malpractice and Construction (CAR) claims. They work across a range of binder, delegated authority and TPA arrangements. Key Duties: ·Handling a diverse portfolio of work, across the Casualty lines, including employers' liability (injury and disease), general liability, products' liability and excess of loss matters for policies are written on both Lloyd's and company paper. ·Conducting and overseeing loss investigations, ensuring that the appropriate investigation method is used at the right cost and utilising the right people. ·TPA management is required for a cross section of the following: high claim volume accounts where outsourced claims support is provided. Maintenance is required at all levels, including claim oversight, technical claims conduct of matters above the provided delegated authority, consideration of coverage referrals from the TPA, relationship management of the TPA and Insured, review of the bordereau at high to identify any potential high risk claims and accurate reserving. ·Responsibility for a cross section of these tasks in conjunction with an overriding Outsourced relationship adjuster, Delegated Authority Governance and Quality Assurance, including possible participation in technical audits of TPAs. ·The business is centred on customer service which is a significant factor in their success and handlers will need to take ownership of their cases, as well as be responsible for individual accounts and the relationships with both broker and insured clients. ·Review and development of claims protocols, attendance at pre inception and review meetings and provision of reports required by brokers and clients. ·Each claim will be explored as quickly as possible, and communications with stakeholders will need to be maintained throughout. Analysis of policy coverage will need to be determined on each claim and any compromise managed at the appropriate level. ·Demonstrate strong written and verbal skills with an emphasis towards open exchanges and dialogue with stakeholders. ·You will be expected to collaborate with team members, providing support where necessary, and to work within your own authority. There is a clear mechanism to refer larger and more complex cases and there will be opportunity to retain ownership of these, for development purposes, but with oversight and guidance from others. Key skills: ·Proven experience of managing claims from cradle to grave within the Insurance market ·Liability claims experience ·Excel and Word competence will be required. ·Strong communication and interpersonal skills and a real focus towards excellent customer experience Ref 6540 MW Appointments is acting as an Employment Business in relation to this vacancy.

Contact Details:
ATTB
Tel: not in use
Contact: Kris Clare
Email:

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