After Sales Manager - (Olney)

Job Type:
Permanent
Job Sector:
Sales
Region:
South East
Location:
Olney
Salary Description:
Negotiable dependant on experience
Posted:
23/01/2019
Recruiter:
TheSmartList
Job Ref:
NMC2872104

Roseview Windows

35 Stilebrook Road, Olney, Bucks, MK46 5EA

Due to multi site expansion Roseview Windows have an opening for the following position

After Sales Manager

Salary is open to negotiation depending on experience

- Overseeing a small team dealing with any potential after sales issues with product
- Understanding the fast response required
- Dedicated in offering a centric customer service experience
- Maintaining and developing close relationships with customers
- Assisting customers with all enquiries whether parts or engineer visit
- Controlling 1x service engineer diary
- Liaising with other departments to resolve customer issues
- Delivering efficiency and reliability to customers through the process until resolved
- Recording and tracking information with After Sales Administrator that can be analysed by other departments to make necessary changes in order to reduce issues moving forward
- Managing KPI’s
- Must have 3+ years in Aftersales Environment
- Experience within Windows and Door industry preferable but not necessity
- Salary negotiable subject to experience

Please send CV\'s via email by clicking the "apply" button below. 

Contact Details:
TheSmartList
Tel: 01733 427 182
Contact: The SmartList Admin
Email:

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