Fulfilment Supervisor - Despatch

Job Type:
Job Sector:
South East
Salary Description:
TalentSpa Recuitment
Job Ref:

Fulfilment Supervisor - Despatch

Location: Tonbridge

Salary: Competitive

Master of Malt is a multi-award-winning online drinks retailer that uses advanced technology to empower its passionate band of spirits lovers to deliver the world's best drinks experiences.

There are lots of drinks experiences that we can deliver - trying new things, learning about distilleries, choosing a perfect gift for a loved one, learning how to make a cocktail - and we're here to make that happen, in the most delightful way imaginable. We are here to shorten the distance to amazing drinks experiences.

This is so much more satisfying than just building an online booze store. It's the reason that we get out of bed, and why we go so much further than others do in our quest to make the experience special.

Main Purpose of the Fulfilment Supervisor:

To support the Fulfilment Manager by supervising the Fulfilment team to meet daily targets

Responsibilities of the Fulfilment Supervisor:

* Assist the Fulfilment Manager in the management and direction of staff activities in the Warehouse.
* Work on the packing desks to make sure all orders are dispatched on time, in immaculate condition and in a safe and secure way for transit.
* Train, motivate, organise and encourage teamwork within the workforce to ensure set warehouse targets are met.
* Manage all dispatch activities against service criteria.
* Oversee stock control and manage movement of stock around the warehouse.
* Ensure the correct labelling of goods, parcels and pallets.
* Liaise with outside contractors including couriers and hauliers for goods for dispatch.
* Ensure Health and Safety requirements are met and that accurate records are maintained.
* Maintain standards of hygiene, cleanliness, security and housekeeping in the work environment.
* Work cooperatively with Goods In, Production and Customer Services, and other departments as required.
* Support the Fulfilment Manager with any other projects or tasks as required.
* Manage Fulfilment Assistants in their day to day activities.
* Develop, coach and mentor team members to be the best they can be, building their confidence, guiding them in their learning and facilitating their career progression.
* Carry out the full performance review process with each team member, ensuring SMART objectives are set and regularly monitoring progress.
* Carry out regular one to ones with team members, giving praise and recognition as well as honest, fair, constructive and timely feedback.
* Liaise with Fulfilment Manager to address promptly any performance or conduct issues as these arise.

Requirements of the Fulfilment Supervisor:

* Experience in managing / supervising a team.
* Experience of working within a warehouse environment.
* Good working knowledge of and ability to read and write to an upper intermediate standard in English.
* Educated to Maths GCSE level grade C or above, or equivalent.
* Ability to manage staffing according to workload, and to drive the team to meet daily targets.
* Ability to motivate and inspire a team.

Benefits of becoming the Fulfilment Supervisor:

Other than the standard benefits you expect to see from a business (think pension, cycle-2-work scheme, free eye care vouchers, childcare vouchers) we also offer...

* Free food A hungry worker is not a happy worker. We stock our kitchens with what you need to get you through the day.
* Free fancy coffee George Clooney endorsed, no

Contact Details:
TalentSpa Recuitment
Tel: 0844 8700 926
Contact: .

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